Project Masters
has discovered from working with our clients
that ineffective communication is one of the leading
causes of project failure; project success being
defined as projects that are delivered on time, on
budget, to the specifications, and to the customer’s
satisfaction. Effective communication provides
a competitive advantage to gather manage business
intelligence. Because
of this fact, Project Masters places a great deal of emphasis
on project communications and a structured communications
system. To accomplish this structured system, the
Project Masters team will:
Analyze and identify the communication
needs of your entire organization. We will not simply
provide statistics/information to anyone who asks for
them. Rather, we ask the question,
“How will you need to use these statistics or
information?”
This question is not asked to limit the amount
of work that has to be done; rather, it is asked to
determine how and why the person needs the information
in order to tailor delivery of the information
to their needs.
Provide an organizational chart for each
project or department that includes the names of the
key stakeholders, the manager, and the team members
as well as their contact information and roles in the
organization. This enables everyone to know who is reporting
to whom, to whom they need to direct inquiries, and
how to contact the person they need to contact.
Develop, in concert with your team members
and key stakeholders, a schedule that identifies the
types of progress reports that need to be developed,
the required due dates, and samples of these progress
reports.
Develop a system of administrative closure.
This will include determining/defining a location to
archive all organizational records. Additionally, and
perhaps more importantly, develop a system, primarily
computer-based, of collecting and disseminating “lessons
learned” from programs/ projects. This enables
the organization to replicate, on subsequent projects,
the things that were done well on an already completed
project, and mitigate those things that were not done
as well as they could have been.
An organization
may ask, “Why do I require an effective communication
strategy plan?” It is because 80% of highly developed
strategy and well-crafted implementation plans fail
due to problems with communication. Business leaders
tend to develop effective communication plans and then
proceed to put them in a book case where they just
collect dust. Therefore, the objectives, purpose,
goals and responsibilities of key initiatives are not
shared with the organization.
By increasing
communication across your organization, productivity
increases, compliance to legislation is ensured and
employee satisfaction improves. It also helps the
organization remain aligned to the leadership’s
agenda, Progressing toward higher rates of project
completion and a sense of direction for the entire
organization.
We understand
that leaders in high profile positions are concerned
with the messages that they are communicating to their
stakeholders. You have to be concerned, whether the
message is going out in day-to-day communications, annual
meetings, union meetings, or local press events. Project Masters will help your messages stay aligned to
your mission and ensure that your strategic intent stays
consistent.
