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 COMMERCIAL SOLUTIONS
Quality Support Services Quality Support Services
Business Process Improvement Specialized Areas of BPI
Decision Management
Independent Verification and Validation
 
Project Review and Recovery


Business Process Improvement Specialized Areas of BPI
  • Consults with you and your organization to define needs or problem areas and determine scope of investigation required to recommend a solution.
  • Conducts a study or survey on your needs or problem in order to obtain data required for developing the best solution for your organization.
  • Analyzes data to determine the best solution for your organization
  • Advises you on alternate methods of solving needs or problems, or recommends specific solutions.



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Decision Management

Resolution Basics

Manage team deliberations with advanced decision-making methods, decision management software tools, and facilitation techniques. The workshop incorporates extensive use of AccordTM —decision management software—and hands-on exercises in organization-specific decision problems. A helpful workbook is also included.

Who can benefit from the Resolution BasicsTM Workshop?:
Team managers and key team members involved in:

  • Product development and design
  • Procurement
  • Manufacturing
  • Business strategy

Participants will learn to …

    • Manage individual decision-making styles
    • Clarify and agree on the decision issue
    • Master Accord software to support the decision-making process
    • Control the dynamics of group decision-making using Accord
    • Develop discriminating criteria
    • Manage the development of discriminating criteria
    • Interpret alternative satisfaction and probability of being best
    • Analyze next steps
    • Interpret decision risk
    • Perform trade studies using Accord
    • Query the decision rationale

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Rapid Resolution

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Resolution Expert

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