Project Masters
has discovered from working with our clients
that ineffective communication is one of the leading
causes of project failure; project success being defined
as projects that are delivered on time, on budget,
to the specifications, and to the customer’s
satisfaction. Effective communication provides
a competitive advantage to gather manage business intelligence. Because
of this fact, Project Masters places a great deal of
emphasis on project communications and a structured
communications system. To accomplish this structured
system, the Project Masters' team will:
Analyze and identify the communication
needs of your entire organization. We will not simply
provide statistics/information to anyone who asks for
them. Rather, we ask the question,
“How will you need to use these statistics or
information?”
This question is not asked to limit the amount of work
that has to be done; rather, it is asked to determine
how and why the person needs the information in order
to tailor delivery of the information to their needs.
Provide an organizational chart for
each project or department that includes the names
of the key stakeholders, the manager, and the team
members as well as their contact information and roles
in the organization. This enables everyone to know
who is reporting to whom, to whom they need to direct
inquiries, and how to contact the person they need
to contact.
Develop, in concert with your team members
and key stakeholders, a schedule that identifies the
types of progress reports that need to be developed,
the required due dates, and samples of these progress
reports.
Develop a system of administrative closure.
This will include determining/defining a location to
archive all organizational records. Additionally, and
perhaps more importantly, develop a system, primarily
computer-based, of collecting and disseminating “lessons
learned” from programs/ projects. This enables
the organization to replicate, on subsequent projects,
the things that were done well on an already completed
project, and mitigate those things that were not done
as well as they could have been.
An organization may
ask, “Why do I require an effective communication
strategy plan?” It is because 80% of highly developed
strategy and well-crafted implementation plans fail due
to problems with communication. Business leaders tend
to develop effective communication plans and then proceed
to put them in a book case where they just collect dust.
Therefore, the objectives, purpose, goals and responsibilities
of key initiatives are not shared with the organization.
By increasing
communication across your organization, productivity
increases, compliance to legislation is ensured and
employee satisfaction improves. It also helps the organization
remain aligned to the leadership’s agenda, Progressing
toward higher rates of project completion and a sense
of direction for the entire organization.
We understand
that leaders in high profile positions are concerned
with the messages that they are communicating to their
stakeholders. You have to be concerned, whether the message
is going out in day-to-day communications, annual meetings,
union meetings, or local press events. Project Masters
will help your messages stay aligned to your mission
and ensure that your strategic intent stays consistent.
