GOVERNMENT SOLUTIONS

	Training
	General Business Courses

Managing Teams - One-Day Seminar

Program Number: PMTMOL
PDUs: 6

1.0 Introduction

• Seminar member introduction and overview of course material

2.0 Introduction to Team Terminology

• Define team terminology

3.0 Behavioral Issues in Managing Teams

• Overview of Maslow’s Hierarchy, Herbert's Motivators, Herbert's Hygiene Factors, and McGregor’s Theory X and Y Behavioral Issues in project teams
• Learn the behaviors that build or weaken trust on a team
• Learn the characteristics of effective team members and team leaders

  Group exercise on dealing with behavioral issues on a team

4.0 Team Management Skills

• Review the skills a project manager should possess to be great at team management
• Learn the different types of teams
• Learn how to decide when to use a team
• Learn the different roles in a team

5.0 Team Norms

• Learn how to set up team norms such as feedback, risk taking, here and now, and supportive climate
• Understand task behaviors vs. people behaviors
• Understand task behaviors vs. people behaviors
• Learn gate keeping responsibility for your team
• Learn how to set up the team vision

Group exercise in setting up team norms

6.0 Listen and Feedback skills

• Learn active listening techniques, constructive route to agreement.
• Learn how to give feedback to team members

Group exercise in using listening and feedback skills

7.0 Set up the Team

• Learn the steps for setting up the team

8.0 Team Motivation

• Learn ideas to help motivate the team

  Group exercise on motivating a team

9.0 Decision Making Methods

• Overview of the decision making model for teams
• Learn the advantages and disadvantages of group decision making

10.0 Problem Solving

• Overview of using problem solving model for teams

  Group exercise in using problem solving model